by Margaret Whalley for UK Column
The UK Parliamentary and Health Service Ombudsman (PHSO), Rob Behrens, joined with the Western Australian Ombudsman, Chris Field, on an official visit to Ukraine in December 2022. The two men had been invited by Dmytro Lubinets, the relatively new Ukrainian Ombudsman and Parliamentary Human Rights Commissioner.
For those unfamiliar with the role of the UK Ombudsman, the Parliamentary and Health Service Ombudsman (PHSO) explains:
We make final decisions on complaints that have not been resolved by the NHS in England and UK government departments [. . .] We do this fairly and without taking sides.
Behrens has also been an elected member of the International Ombudsman Institute (IOI) since 2020 and IOI Vice President Europe since November 2021. Chris Field is the current President of IOI. Many of the ombudsmen in the IOI are also their countries’ Human Rights Commissioners.
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